Help & Feedback

Support

If you run into download, logging, insight, or experience issues, start here or email us directly.

Email: support@gutflow.cc Model download help About GutFlow
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Contact

Email us

Please include your device model, system version, app version, steps to reproduce the issue, and screenshots when possible.

support@gutflow.cc
FAQ

Common questions

These answers match the support content inside the app and focus on the places where users most often get stuck.

Why do I need to download GutFlow Assistant?
GutFlow Assistant and insights rely on local model files. After download, the app can do more organization and conversation work on your device, making the experience more complete and closer to offline.
What should I do if model download fails?
Check that your network is stable and your device has enough free storage, then retry from the GutFlow Assistant page. The app supports resuming downloads and verifies file integrity after completion.
Does downloading a model upload my health records?
No. Model download means model files are downloaded to your device. In the current implementation, it does not automatically upload your health records, insights, or chat content. See Privacy & Boundaries.
Can GutFlow diagnose disease?
No. GutFlow and GutFlow Assistant are for organizing records, supporting observation, and highlighting clues that may be worth attention. They do not replace clinicians, tests, diagnosis, or treatment advice.
About

About GutFlow

GutFlow is a local-first gut health journal. It uses a gentle, notebook-like interface to help you track daily changes and a clearly bounded local assistant to help review your body rhythm.